Culturally and Linguistically Appropriate Services aim to improve what aspect in healthcare?

Culturally and Linguistically Appropriate Services (CLAS) are designed to enhance the quality of care that individuals receive in healthcare settings by ensuring that services are respectful of and responsive to the cultural and linguistic needs of patients. This approach focuses on improving patient satisfaction and access to care by providing a more equitable treatment environment. When healthcare providers understand and accommodate patients’ cultural backgrounds and language preferences, it facilitates better communication, trust, and overall care experience, ultimately leading to higher patient satisfaction.

The other options, while relevant in a broader sense to healthcare management, do not directly relate to the main goal of CLAS. Budget allocation focuses more on financial management rather than patient experience, technological advancements pertain to the tools and systems used in healthcare rather than the quality of interaction with patients, and facility expansion addresses the physical capacity of care providers but does not inherently improve the cultural or linguistic competencies of the services offered.